Trust and safeguarding
Every introduction should feel safe, clear, and considered
Peace of mind for you, good company for them, and care taken at every step.
Trust built into every step
Trust isn't something we ask for. It's built into how we work, from the first interview with a companion to every visit after. Each step of our method is there so you can feel confident about who is spending time with your mum or dad, and why we chose them.
How we keep everyone safe
Vetted before their first visit
Every companion is interviewed on a live, scored twenty-minute video call before any checks begin. They give two references and complete our induction, including safeguarding. DBS and right-to-work checks must clear before a first visit goes ahead. Families see a first name and initial only until the match is confirmed.
Every visit logged
Every visit is checked in and checked out, so there's always a clear record of time spent together. Afterwards, you'll receive a note from the companion about how it went, and a quick request to rate the visit.
Companionship, not regulated care
We are not registered with the CQC because we do not provide regulated care: no personal care, medication, or medical tasks. Company sits alongside care, never instead of it.
A safeguarding lead you can reach
If anything ever worries you, our safeguarding lead is there to listen, look into it, and take it further where needed. You can raise a concern at any time.
We look after our companions too
Good matches work both ways. Families and companions both choose the match, and both choose to carry on, based on how well they're getting on. Families can change companion whenever they need to, or cancel their membership, which runs to the end of the month they've paid for.
Checking in and out of every visit keeps companions safe, as well as reassuring families. Visit notes are logged and monitored by our team, so we can follow up on anything that needs it.
Before their first visit, every companion signs our introduction agreement and is given our code of conduct, which sets out that Amble is companionship, not care, and what to do if anything worries them. They can also reach our safeguarding lead.
Questions about trust and safeguarding
What checks does every companion go through?
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Will I know who's visiting before I choose?
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Are companions employed by Amble?
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What happens if something worries me?
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What does a companion do if they're worried about my mum or dad?
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How do I know a visit actually happened?
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Peace of mind starts with the right introduction
Tell us about your mum or dad. We'll explain exactly how we vet, match, and look after every visit, and answer any questions you have along the way.
amble.
Meaningful professional companionship for the later years. A premium service for older adults, across the UK.
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Amble Companions Ltd is registered in England and Wales, company number 17357800. Registered office: 3 Ridings Barn, Loxwood Road, Alfold, Cranleigh GU6 8EW. ICO registration ZC205988. Amble provides companionship, not regulated care. Amble is a registered trade mark of Amble Companions Ltd.